Friel Homes Ltd is committed to protecting your privacy and we will not pass your details to anyone outside of Friel Homes Ltd except to our recommended suppliers who provide selected complementary products and services that may be of interest to you.

Only authorised personnel and contractors have access to your information. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

We will keep your information until such time you contact us to request that it be removed. We also rely on you telling us promptly if your name, address, telephone number or any other details change.

Under the Data Protection Act you have the right to request details of any information Friel Homes Ltd or any other member of the Friel Homes group of Companies may hold about you (for which we may make a reasonable charge). Requests for such information should be in writing, enclosing proof of identification such as a copy of your passport, driving licence or other documentation confirming your name and address (for example a utility bill) and be addressed to:

Friel Homes Ltd
Cross Keys Farm
46 Hill Street
Hednesford
Cannock
Staffs
WS12 2DN

Email: Customercare@friels.co.uk

If you would like to stop receiving such information or to have any inaccuracies amended, please write to the Sales Manager at the address provided above.

Information we collect on this website

On-line forms

We collect and store the information you give us when you register and when requesting brochures about our new homes. We request only the information we need to provide a service to you. Where we would like more information to help us improve our services to you, over and above the basic required information, it will clearly indicate that your response is entirely voluntary and you are free to supply the information if you wish.

Website traffic data

You should be aware that we do keep a record of your movements across this website which is logged automatically. This will include the IP address of the device you are using to access this website, the URL (Uniform Resource Locator, also known as website address) you visited before you visited our website, the URLs of all the pages you viewed on our website and the URL of the page you viewed after you left our website.

We use this information for marketing and research purposes and also to help us develop our website, products and range of services.